Khan comes to UofL from Massachusetts, where he worked as a technology adviser with a specialty in higher education for a large technology firm. He has 27 years of experience working in higher education, having held information technology positions at Northeastern University, West Virginia University, University of Georgia and at the medical campuses at Emory University and Dartmouth College.

Khan’s appointment is effective Feb. 15, contingent upon approval by the UofL Board of Trustees.

Khan said he is excited and honored to join UofL.

“Technology plays a key role in pedagogy, research, health care and service,” he said. “I look forward to developing strategies that improve and enhance our services in academics and research. I am ready to work with faculty, students, staff and university leadership to further our mission and strengthen the university reputation and impact in the state, region and nation.”

Khan has a bachelor’s degree in management from the University of Massachusetts and an MBA from Rivier University.

“His experience in academic IT is extensive,” said UofL Provost Beth Boehm, “and he brings particular strengths in strategic and practical planning, shared governance and IT, service delivery and the implementation of business intelligence and analytics programs.”

The first phase of the go365 rollout is currently underway. Employees will be notified in advance of their scheduled migration date and migrations will be done through the evening hours to reduce impact on day-to-day university operations.

Most who also have ownership of a campus service account will have those migrated simultaneously with their individual accounts. Those individuals with large accounts will be migrated over the weekend. 

In addition to email migration, some calendar and scheduling modifications will be necessary.

Lee Smith, interim COO, said users should not notice any major changes with their email functionality; test groups have been working to solve any issues before the full rollout. Smith and his team have also already migrated successfully.

The biggest driver of the change is to increase storage. Currently, email systems are hosted on internal UofL servers. With Outlook365, everything will move into Microsoft’s dedicated cloud-based servers. This will remove storage limitations and employees can send larger attachments and have access to unlimited archives. 

Office365 also offers a better disaster recovery plan – if UofL experiences an outage, information will be accessible remotely. Smith also notes that the new system is very secure. 

“We still own all of our data even though it will be in the cloud,” he said.

Students have been using Office365 , so they will only see slight changes with the migration. For employees, some technical adaptation will be necessary. For example, employees will have to change their login and update email settings on the laptops, desktops and mobile devices. 

Tier 1 employees have been trained to assist everyone through the transition, and customer service and technical support will be available before and after individuals’ migration dates. 

IT has a dedicated website and will add more information as it becomes available: .